Insights

Content strategy, operations, and AI—observations from the field

It's Time to Leave the Site Map Behind
Carrie Hane Carrie Hane

It's Time to Leave the Site Map Behind

Site maps are hierarchical lists of web pages. They represent a single way to organize content. There is an alternative way to define content that allows for it all to be connected.

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Content Models & Taxonomies: BFFs
Carrie Hane Carrie Hane

Content Models & Taxonomies: BFFs

Stand-alone taxonomies don't provide intent or context. Content models provide context and get to the intent of the classification scheme. Together, the content model and taxonomies can solve many problems.

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How a Model-First Process Works
Carrie Hane Carrie Hane

How a Model-First Process Works

By starting with a content model, you can plan the structure of your content so it can be used anywhere, anytime. Here's how we do it.

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Just Enough Content (Types)
Carrie Hane Carrie Hane

Just Enough Content (Types)

There are no rules when it comes to how much content on a web page or how many content types to create for a system. Too much, too little, or just right? That's up to what is needed.

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Future-Friendly Content Roundup
Carrie Hane Carrie Hane

Future-Friendly Content Roundup

Having future-friendly content solves many of the problems we face as we build our little piece of the web. Discover a process for creating content outside of an interface so it's ready for any interface.

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Setting Interface Foundations with IA
Carrie Hane Carrie Hane

Setting Interface Foundations with IA

Explore how modeling our universe and content can lead to interfaces that support curation for storytelling while also allowing the user to create their own journey.

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