I'm available for speaking engagements, workshops, and podcast conversations. Get in touch.
Talks & workshops
Since 2011, I have presented talks and workshops about the future of information and how operations support good digital experiences. Here are some of the highlights.
Beyond the Sitemap and Inventory: Sensemaking with Content Strategy and Information Architecture, Information Architecture Conference workshop, May 2025
Structured Content in the Age of AI: The Ticket to the Promised Land? Information Architecture Conference, April 2024
We Are IAs. We Matter, Information Architecture Conference Keynote Address, April 2023
The Future of Digital Experience Will Be Powered By Structured Content, Structure Content Conference, May 2022
The Secret is in the Connections, OmnichannelX, June 2020
Connected Content: The Future of Information, IA Summit, March 2018
Podcasts
I've joined conversations with people across the content, UX, and web development worlds — talking through how structured content, AI, and content operations shape the way organizations work.
Your AI strategy starts with content, not code
The Power of Digital Policy
March 18, 2026
Model First, Scale Smarter: Why Content Foundations Matter
Content Matters
November 17, 2025
The future of AI: Structured content is key
Let's Talk ContentOps
September 18, 2024
Ditch Single-Use Content; Create Connected Content for Reuse
Marketing Cheat Codes
April 23, 2023
On Content Models
The Informed Life
February 26, 2023
What is a headless CMS?
The Content Strategy Experts Podcast
December 5, 2022
Content Strategy as a System – Episode #69
Content Strategy Insights
June 1, 2020
Do you really care how your audiences are doing? – Episode #66
CMI Weekly Wrap
April 17, 2020
Content Strategy for Associations – Episode #17
Content Strategy Podcast
April 2, 2019
Content Strategy – Episode #131
CTRL+CLICK CAST
February 21, 2019
Connected Content with Carrie Hane – Episode #198
UX Podcast
November 23, 2018
Research
In 2019, I co-authored a research report with Hilary Marsh and Dina Lewis, published by the American Society of Association Executives, introducing an evidence-based content strategy maturity model.
Association Content Strategies for a Changing World
Carrie Hane, Dina Lewis, Hilary Marsh · American Society of Association Executives · 2019
Articles
I've written and contributed to publications on content strategy, content modeling, and structured content.
Structure Content 101
Sanity · August 2023
Content Modeling Guide
Sanity · June 2023
Structured Content: Your Key to Improving Customer Journey, Business Value, and Content Operations
Content Science Review · December 2022
Improving Nonprofit Association Content Strategy Maturity, Part 2
Content Science Review · December 2019
Improving Nonprofit Association Content Strategy Maturity, Part 1
Content Science Review · August 2019