Insights

Content strategy, operations, and AI—observations from the field

The Future is Now – Are You Ready?
Carrie Hane Carrie Hane

The Future is Now – Are You Ready?

We have been disrupted. We have to adapt to what is no longer science fiction. Here are 3 lessons for content strategy, UX /web/product design, information architecture, web/product development, and project/product management professionals.

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More Experimentation, Less Safety
Carrie Hane Carrie Hane

More Experimentation, Less Safety

What would happen if you risked more and got out of your safety zone? Great things were not accomplished by doing what had always been done. Are you ready to do some experiments?

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How to Avoid Shiny Object Syndrome
Carrie Hane Carrie Hane

How to Avoid Shiny Object Syndrome

It is dangerous to jump at a solution without considering if it will actually help. It's much less risky to take a few steps back and start at the beginning rather than starting at the end.

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Not Another Tool!
Carrie Hane Carrie Hane

Not Another Tool!

Having trouble presenting deliverables to stakeholders? It's probably not the tools you're using that are the problem.

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