Insights

Content strategy, operations, and AI—observations from the field

5 Reasons Your RFP Sucks
Carrie Hane Carrie Hane

5 Reasons Your RFP Sucks

Step away from the RFP and try an alternative to building better relationships and find creative solutions to the world’s tough problems.

Read More
Get Your Content Ready BEFORE the Redesign
Carrie Hane Carrie Hane

Get Your Content Ready BEFORE the Redesign

If you’re like a majority of organizations, you’re on a 3-5 year website redesign cycle. You wouldn’t tear down your house every year because it wasn’t tidy or needed paint. Let’s stop doing this with our websites, which can cost as much as a house!

Read More
Treat Digital Like Real Property
Carrie Hane Carrie Hane

Treat Digital Like Real Property

When you buy a house or other building, you expect to have two types of costs over the life of your ownership: ongoing maintenance and improvements. The same should happen with digital properties. When you treat your website and other digital properties as long-term investments, you approach them more strategically. 

Read More